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Claims Supervisor
erin.nielsen@empirepac.com
Erin Nielsen joined Empire Pacific's claims department in April of
2006. She has over 15 years of insurance experience,
including handling claims from various jurisdictions, underwriting small
business accounts, facilitating return to work, and producing risk management
reports. Erin earned her Bachelor of Science degree in Economics focusing
on statistics and econometrics from Portland State University . She holds
two designations from Insurance Institute of America, an ARM, and AIS.
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– Senior Claims Examiner
rhonda.goodell@empirepac.com
Rhonda has been a Senior Claims Examiner at Empire Pacific since February 2008. She has over fifteen years of experience as a senior claims examiner, and nearly 25 years of experience in the workers’ compensation insurance industry. Prior to joining Empire Pacific, she handled workers’ comp claims for a large regional multi-line TPA.
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- Medical Only Claims Examiner
kim.hoang@empirepac.com
Kim has been with Empire Pacific since March 2006 and currently serves as a Medical Only Claims Examiner. She was promoted from Claims Administrative Assistant and earned her Oregon Claims Examiner Certification in June 2007. Kim is responsible for investigating, managing and resolving Oregon Workers’ Comp medical only claims. Prior to joining Empire Pacific, her experience included estimating and data-processing various projects for buildings such as schools and hospitals for a contracting company.
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